Yes! Today, I finally got a chance to get back at companies that outsource their call centers.

I purchased Quickbooks Pro 2008 for my startup company – Influenza Media with the assumption that it will support multi-currencies just like ALL previous versions. Sadly, I found out that it only supports CDN currency when I got home.

I gave Quickbooks a call and asked about their “upgrade service”. Long story short, they asked for another $200 dollars to “upgrade” my Pro version to a Multicurrency version, which makes the total sum up to ~$400 dollars. That’s fine because they had told me that I could keep the Pro software…which means I can just return it back to Best Buy (where I bought the software) and get my full money back!

What costs $400 dollars – I got for $200 all from “upgrading” my software.

In your face India!

- Peter Kao